Last updated: 6 June 2026
Online paid research reports
Online paid research reports are fixed-scope digital report products sold at the public price shown on the relevant report page and/or checkout page at the time of purchase. Different reports may have different public prices.
After payment, Taiwha manually confirms the receiving email and basic delivery details, then supplies the report file, access link, or other confirmed delivery route.
The online purchase does not include custom research, consulting, revisions, or analysis beyond the report described in the public preview, report page, or checkout description.
Once the report file or access link has been supplied to the confirmed email or delivery route, the report is treated as delivered. After delivery, Taiwha does not accept change-of-mind cancellation or refund requests, subject to statutory consumer rights and cases such as non-delivery, duplicate or unauthorised payment, or material difference from the confirmed description.
Commissioned reports
Commissioned reports are not fixed-price online checkout products. A customer must contact Taiwha first to request a quote.
Before quoting, Taiwha reviews the research objective, scope, source boundary, delivery format, deadline, sensitivity, complexity, and expected work cost.
The final price, deliverables, timeline, and boundaries are confirmed in writing after cost assessment. Taiwha starts commissioned research only after the customer accepts the written scope and final price and the agreed payment has been confirmed.
If the customer changes the research objective, adds materials, expands the source boundary, or requests a shorter deadline, Taiwha may need to confirm a revised price, scope, or delivery date in writing.
Company Information
- Company
- TAIWHA GROUP LTD
- Company number
- 16861187
- Registered in
- England and Wales
- Registered office
- 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
- Contact
- [email protected]